Who is HQ for?
At HQ we don't claim to have all the answers to providing the perfect contact management
system. But thanks to working with very smart people who run their own successful
businesses we're well on the way. All our clients, of whatever size, bring with
them unique challenges - ones that we relish because they help us improve HQ.
The reason HQ was born and what drives it still is the simple need to promote teamwork.
Most of us work in teams, of whatever size and so rely on others to function effectively.
HQ is another member of that team.
Whether you have two colleagues or 50, HQ works equally well. SMEs and larger,
more complex organizations benefit in the same uncomplicated way from HQ playing
a central role.
Here are some examples of HQ in action:
Healthcare
Our offer to the healthcare sector has been developed in close consultation with
partners in the NHS. Some of our most exciting work has been completed with the
capture, storage and analysis of medical data.
Using HQ as a core product, we have introduced elements that follow a patient’s
journey through the health service. At some hospitals HQ is integral to communicating
with patients, providing medical histories, monitoring face-to-face consultations,
recording treatments and analysing clinical data. And we are continuing to push
the boundaries of efficient patient management, all through the power of HQ.
Creative Industries
When it comes to designers our motto is simple: let them create wonderful work that
wows the client - and we'll look after the less glamorous bit. There's nothing that
stops the creative flow like a big dollop of admin; which is why we've tried really
hard to keep the organisation and management of projects simple.
HQ doesn't care if you work on a Mac or a PC; it's equally at home on both - or
anything else for that matter. And because HQ is web based, the creative can create
at whatever exotic location he or she feels inspired, while the account manager
can keep in touch from the client's offices.
It's a hard life.
Financial
The world of accountancy and financial services can be complex and throw up mind-boggling
sets of figures, which need to be quickly digested and acted on.
With this in mind, we set about developing our customised tracking system allowing
immediate recognition and response to client activity.
The result is a dramatic improvement in the levels of service available on contact
with a client. And all information is stored on the single HQ database, avoiding
wasting time switching between systems. We think it all adds up perfectly.
Recruitment
Our clients in recruitment value the speed and flexibility HQ allows, giving instant
access to information that can mean the difference between clinching a deal and
seeing an opportunity slip away.
The need to match people to jobs in an instant is what gives the leading consultancies
the edge, and where HQ provides that little extra.
Easy access to emails, text messages, letters and CVs is essential, which is why
HQ and its ability to be accessed from anywhere provides all the answers.
Consultancy
A good management consultant is a busy animal, giving expert advice and support
to clients on a variety of issues. More often than not, he or she spends days rushing
between appointments, with scarcely a minute to catch breath - let alone update
client files.
Thanks to HQ the best consultants are never needed in the office. We provide complete
freedom to do what they do best and update their records whenever and wherever they
get chance. Once logged, every interaction with a client is available to the team,
from telephone conversations to contact reports.
There is another way to ensure such thorough monitoring. But how many businesses
can afford to give everyone their own PA?
